Shipping Policy

At Magna Jewels, we take great care in packaging and delivering your jewelry safely and promptly. Please read our shipping policy carefully before placing an order.

1. Order Processing

All orders are shipped within 10–15 working days from the date of order confirmation.

Processing times may vary slightly during peak seasons, festive periods, or for made-to-order/customized pieces.

2. Domestic Shipping (Within India)

Destination Shipping Fee Estimated Delivery
Within Tamil Nadu ₹100 Within 3 days of dispatch, depending on location
All other states in India ₹150 Within 3 days of dispatch, depending on location

Please note that the delivery timeline of 3 days begins after the order has been dispatched, and is in addition to the standard 10–15 working days order processing period.

3. International Shipping

  • A flat shipping charge of ₹2,800 applies to all international orders, regardless of destination country, order weight, or number of items in a single consignment.
  • International orders are shipped within 15–25 working days.
  • Magna Jewels is not responsible for delays caused by customs clearance, local postal handling, or any other unforeseen circumstances beyond our control.
  • Any customs duties, import taxes, or levies imposed by local authorities in the destination country are the sole responsibility of the recipient and are not included in our shipping charges.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or phone to help you follow your shipment's journey until it reaches you.

5. Delays

While we strive to ship all orders within the stated timelines, please note that delays may occasionally occur due to factors such as high order volumes, courier delays, weather conditions, customs processing for international orders, or other circumstances beyond our reasonable control.

We appreciate your patience and understanding in such situations.

6. Damaged Shipments

If your item arrives damaged, please notify us immediately upon delivery. An unboxing video is mandatory to process any damage claim.

For full details, please refer to our Exchange and Returns section under our Terms and Conditions.

7. Need Help?

For any shipping-related queries, please reach out to our support team:

Marketing Support:
+91 96009 23778 / +91 77081 10326

Email:
magnajewels2017@gmail.com