Terms and Conditions

Welcome to Magna Jewels. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services.

By browsing our website or placing an order with us, you agree to be bound by these Terms. Please read them carefully.

Magna Jewels is a sole proprietorship business owned and operated by Mrs. Thulasi, headquartered in Tiruchirappalli, Tamil Nadu, India.

1. About Our Products

Magna Jewels specializes in imitation jewelry crafted from a rich alloy blend of copper with thick gold polishing. Our products are designed to replicate the elegance of fine jewelry and are intended for fashion and aesthetic purposes only.

  • Slight variations in colour, finish, and design may occur due to the handcrafted nature of our products and differences in photography or screen display.
  • The gold polish is a coating and may fade or wear over time depending on usage, exposure to water, perfume, or chemicals, and general care.

2. Orders and Payment

  • All orders placed through our website or other official sales channels are subject to acceptance and availability.
  • Prices for our products are listed in Indian Rupees (₹) and are subject to change without prior notice.
  • Full payment must be made at the time of placing an order.
  • Magna Jewels reserves the right to cancel or refuse any order at its discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

3. Shipping

All orders are shipped in accordance with our Shipping Policy, including applicable shipping charges, processing times, and delivery estimates for domestic and international orders.

Please refer to our Shipping Policy page for complete details.

4. Exchange and Returns Policy

We want you to love your Magna Jewels piece. Please review our exchange terms below carefully, as they form part of these Terms and Conditions:

  • Products may be exchanged within 10 days from the date of delivery in the event of damage, manufacturing concerns, or if the product does not meet your expectations.
  • You may choose to exchange the item for another jewelry piece of the same or higher value, with the difference payable by you, or opt for a credit note for the full purchase value, valid for future use.
  • No refunds or cancellations are applicable once an order has been placed.
  • If your item arrives damaged, you must notify us immediately upon delivery. An unboxing video is mandatory to process any damage claim. Claims without an unboxing video may not be accepted.
  • Once a damage claim is verified, we will arrange a replacement or issue a credit note for the full value of the damaged item.

5. Product Care

To preserve the finish and longevity of your Magna Jewels pieces, we recommend:

  • Avoiding contact with water, perfume, and other chemicals
  • Storing jewelry in a dry place, preferably in an airtight pouch or box
  • Removing jewelry before bathing, swimming, or exercising

Magna Jewels is not liable for wear, tarnishing, or fading resulting from normal use or improper care.

6. Intellectual Property

All content on our website, including but not limited to the Magna Jewels name, logo, tagline "The World of Imitation Jewels", product designs, images, and text, is the property of Magna Jewels and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Magna Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to delivery delays, customs-related issues on international orders, or product wear over time.

8. Franchise and Business Enquiries

Magna Jewels is actively expanding through a structured branch and franchise model across Tamil Nadu.

For franchise or business collaboration enquiries, please contact us directly using the details below.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Tiruchirappalli, Tamil Nadu.

10. Changes to These Terms

Magna Jewels reserves the right to amend or update these Terms and Conditions at any time without prior notice.

Continued use of our website and services following any changes constitutes your acceptance of the revised Terms.

11. Contact Us

For any questions regarding these Terms and Conditions, or for purchase-related assistance, please contact us:

Magna Jewels
Mrs. Thulasi, Founder

Head Office:
C 114, A.S.R. Complex, Sastri Road,
Tiruchirappalli – 620018

Branch:
No. 24, Shiridi Square Complex, D.B. Road,
R.S. Puram, Coimbatore

Marketing Support:
+91 96009 23778 / +91 77081 10326

Email:
magnajewels2017@gmail.com